Mobility Equipment Servicing and Repairs

At MoveSmart, we don’t just supply mobility equipment — we also help keep it safe, reliable, and comfortable to use. From minor adjustments to more involved workshop repairs, our team can help with a wide range of mobility aids including scooters, wheelchairs, walkers and more.

We offer practical service options to suit different needs, whether you can bring equipment to us, need help at home, or require transport to and from our Taupō workshop.

Mobility Scooters and a powerchair being serviced in a workshop by two technicians

Service options that work around you

We know getting equipment serviced is not always straightforward, especially when mobility is limited. That’s why we offer flexible ways to access repairs and servicing support.

In store

In-store servicing

Drop your equipment off at our Taupō workshop for professional servicing and repair work. This is often the best option for routine servicing, fault diagnosis, and workshop-based repairs.

Our team can assess the issue, recommend the right next step, and carry out the work needed to help keep your equipment safe and dependable.

MoveSmart | Contact

At home

In-home assessments

When practical, we may be able to come to you for an assessment or minor repair. This can be especially helpful when transporting equipment is difficult or when a quick adjustment may solve the issue.

Availability will depend on the type of equipment, the work required, and your location, so please contact us first to discuss what is needed and confirm the best option.

MoveSmart | Contact

Workshop transport

Transport to our workshop

If your equipment needs more extensive servicing or repair work, we can arrange transport to and from our workshop where practical. This can make things much easier when larger or heavier items are not easy to move.

Talk to us about the equipment, your location, and the issue you are experiencing, and we can advise on the best option and help arrange the most suitable approach.

MoveSmart | Contact

What we service and repair

We can assist with a wide range of common servicing, repairs, adjustments, and practical modifications to help keep equipment functioning well and better suited to daily use

Mobility scooter and power chair servicing

We can service and repair a wide range of powered mobility equipment to help keep it performing safely and smoothly. Whether your scooter or powered chair needs attention for comfort, reliability, or general wear and tear, we can assess the issue and recommend suitable repair work.

This may include routine servicing, fault finding, component checks, and workshop-based repairs depending on the equipment and the problem involved.

Common work includes

  • General servicing and safety checks
  • Minor repairs and workshop diagnostics
  • Adjustment work to improve comfort and usability
  • Assessment of worn or damaged components
MoveSmart | Contact

Walker, rollator and wheelchair repairs

We provide practical repairs and maintenance for many everyday mobility aids, helping keep them stable, safe, and easier to use. This includes common wear-and-tear issues that can affect handling, braking, comfort, and confidence.

If a walker, rollator, or wheelchair is not performing as it should, we can often help with adjustments, replacement parts, or workshop repair support to restore reliable performance.

Common work includes

  • Brake adjustments and cable replacements
  • Handle repairs and general tightening
  • Replacement wheels, tyres, and bearings
  • Brake tuning and footplate adjustments
MoveSmart | Wheelchairs

Walking aids, minor fixes and custom adjustments

Some of the most helpful repair work is also the simplest. We can assist with minor fixes and practical adjustments that help everyday equipment stay safe, functional, and comfortable to use.

We can also carry out some custom modifications where appropriate to better suit individual needs and personal circumstances, provided the work is practical, safe, reliable, and suitable for the equipment involved while maintaining warranty compliance where applicable.

Common work includes

  • Replacement rubber feet for crutches and walking sticks
  • Minor fixes for everyday mobility aids
  • Practical equipment adjustments
  • Some custom modifications where suitable
MoveSmart | Contact

Local

Taupō-based support

Work with a local team that understands mobility equipment and offers practical support from our Taupō base.

Flexible

Service options

Choose from in-store servicing, in-home help when practical, or transport to and from the workshop.

Personal

Advice you can trust

We take the time to understand the problem and help you find the most suitable next step for your equipment.

Brands we service

We service a wide range of mobility equipment and can often help across many well-known brands. If your product was not purchased from MoveSmart, feel free to get in touch — we are happy to let you know whether we can assist.

Need a repair or service?

Get in touch to book an appointment, ask about transport options, or talk through the issue you’re having. We’re happy to help you work out the most practical next step.

Frequently asked questions

We’re happy to help with servicing, repairs, and practical advice. If you are unsure what kind of support you need, get in touch and we can talk through the best option.

Do you service mobility equipment that was not purchased from MoveSmart?

In many cases, yes. We service a wide range of mobility equipment and are happy to let you know whether we can assist based on the brand, product type, and repair needed.

What types of mobility equipment do you repair?

We can help with a wide range of mobility aids, including mobility scooters, power chairs, wheelchairs, walkers, rollators, crutches, walking sticks, and other everyday mobility equipment.

Can you come to me for a repair or assessment?

When practical, we may be able to come to you for an assessment or minor repair. This will depend on the type of equipment, the work required, and your location.

Do you offer transport to and from your workshop?

Yes, where practical, we can arrange transport to and from our workshop if equipment needs more extensive servicing or repair work. This can be especially helpful for larger or heavier items.

Where is your workshop located?

Our workshop is based in Taupō at 25 Mānuka Street. You are welcome to contact us first if you would like to discuss the issue before bringing equipment in.

How do I book a service or repair?

The best way to start is to contact us and let us know what equipment you have, what issue you are experiencing, and whether you can bring it in or may need another service option. We can then advise on the most practical next step.