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Walkers/Rollators - Security Deposit

Regular price $50.00
Regular price Sale price $50.00
inc GST Sale Sold out
Quantity

Fast NZ Delivery

We use trusted New Zealand carriers, including:

Orders are typically delivered within 3–5 business days, including both processing and courier transit. Delivery times may vary depending on your location and product availability.

You can read our full shipping policy here: MoveSmart Shipping Policy

Warranty Included

All new products come with a minimum 12-month warranty (unless stated otherwise). This covers faults due to materials or workmanship from the date of purchase. You can find full warranty details in the product manual included with your item.

The warranty doesn’t cover normal wear and tear, damage from misuse or incorrect handling, failure to follow provided instructions, or cosmetic issues that don’t affect how the product works.

Expert Support

Our team is here to help. If you have any questions or need advice, get in touch with our friendly support team on 0800 668 778 or through our Contact Us page.

We’re always happy to assist with product guidance, troubleshooting, or anything else you need.

Easy Returns

We offer a 14-day change of mind return period on new products, as long as they are unused, in original condition, and returned with proof of purchase. Some exclusions may apply for hygiene or product-specific reasons. Return shipping costs and any applicable fees may also apply.

Full details can be found on our Refund Policy page.

Overview

Walker and Rollator Rental Security Deposit

$50 security deposit will appear as an item in your cart. This is only charged in the event of non-return, damage or late return.

Why a Security Deposit Applies to Walker and Rollator Rentals from MoveSmart?

When renting a walker or rollator from MoveSmart, a $50 security deposit is automatically added to your cart as a clearly identified line item. This deposit exists to protect rental stock and ensure equipment is returned on time and in good condition for the next user. It is only charged if the walker or rollator is not returned, returned damaged, or returned after the rental period — making it a low-risk, transparent policy for customers across New Zealand.

Frequently Asked Questions

How does the walker and rollator security deposit work?

The $50 deposit appears as a separate item at checkout when you add a walker or rollator rental to your cart. It is held against the rental and only charged if the item is not returned, is damaged, or is brought back after the rental end date.

Are walkers and rollators the same deposit amount?

Yes, both walkers and rollators fall under the same $50 security deposit category through MoveSmart. The deposit applies regardless of which specific model is rented.

Does this deposit apply to walker and rollator rentals delivered across New Zealand?

The $50 security deposit is a standard part of all MoveSmart walker and rollator rentals throughout New Zealand. It ensures that equipment is maintained in good condition and remains available for all customers who need it.