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icare Cloud Pillow

Regular price $109.00
Regular price Sale price $109.00
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Fast NZ Delivery

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Orders are typically delivered within 3–5 business days, including both processing and courier transit. Delivery times may vary depending on your location and product availability.

You can read our full shipping policy here: MoveSmart Shipping Policy

Warranty Included

All new products come with a minimum 12-month warranty (unless stated otherwise). This covers faults due to materials or workmanship from the date of purchase. You can find full warranty details in the product manual included with your item.

The warranty doesn’t cover normal wear and tear, damage from misuse or incorrect handling, failure to follow provided instructions, or cosmetic issues that don’t affect how the product works.

Expert Support

Our team is here to help. If you have any questions or need advice, get in touch with our friendly support team on 0800 668 778 or through our Contact Us page.

We’re always happy to assist with product guidance, troubleshooting, or anything else you need.

Easy Returns

We offer a 14-day change of mind return period on new products, as long as they are unused, in original condition, and returned with proof of purchase. Some exclusions may apply for hygiene or product-specific reasons. Return shipping costs and any applicable fees may also apply.

Full details can be found on our Refund Policy page.

Overview

icare Cloud Pillow – Plush Comfort with a Removable ActiveX™ Core

The icare Cloud Pillow is the softest, fullest-feeling option in iCare’s main pillow range. It combines a microfibre-filled cotton comfort layer with a temperature-responsive ActiveX™ core, creating a pillow that feels plush on the surface while still providing a more supportive core underneath.

Measuring approximately 63 × 42 × 13 cm, the Cloud has a noticeably fuller profile than the Classic, Curve or Contour. The ActiveX™ core can also be removed if an even softer, less structured feel is preferred. iCare describes the Cloud as suitable for all sleepers, although the right height still depends on sleeping position, shoulder width and mattress immersion.

Pinhole ventilation through the core and hollow fibres in the cover help encourage airflow. The microfibre-filled cotton cover is anti-allergy and removable for washing, and the pillow fits a standard-size pillow slip.

Is the Cloud the Right iCare Pillow for You?

Choose the Cloud when the priority is a soft, plush pillow feel rather than a pronounced ergonomic contour. Compare the Classic if you want a more conventional supportive foam feel with a lower 11 cm profile, the Contour if you want defined high and low neck-support edges, the Curve if you need very little height, or the Conform if you want to actively alter the pillow’s support configuration.

The Cloud’s 13 cm overall height can suit people who like a fuller pillow, but pillow height should always be considered with the mattress. A side sleeper on a firmer mattress may need more height than someone whose shoulder sinks deeply into a softer mattress.

Key Features

  • Plush microfibre-filled cotton cover for a softer surface feel.
  • 63 × 42 × 13 cm full-size profile.
  • Temperature-responsive ActiveX™ core for adaptive support.
  • Removable ActiveX™ core for a softer feel if preferred.
  • Pinhole ventilation and hollow fibres to encourage airflow.
  • Anti-allergy cover and fill.
  • iCare describes it as suitable for all sleeping positions.
  • Zip-off washable cover.
  • Fits a standard-size pillow slip.

Choosing Between Softness and Support

A very soft pillow is not automatically the right pillow for every sleeper. The important question is whether the head and neck remain comfortably supported once the pillow compresses. The Cloud is designed to combine surface softness with an ActiveX™ support core, and the removable core allows some adjustment to the overall feel. If you need a clearly defined neck contour rather than plushness, the Contour or Conform may be more appropriate.

Frequently Asked Questions

What makes the icare Cloud Pillow different?

It combines a soft microfibre-filled cotton comfort layer with a responsive ActiveX™ core, giving it a plusher feel than the other main iCare neck pillows.

What are the dimensions?

The Cloud Pillow measures approximately 63 × 42 × 13 cm.

Is the Cloud Pillow soft or firm?

It is intended to feel soft and plush at the surface while the ActiveX™ core provides additional support underneath.

Can the ActiveX™ core be removed?

Yes. The core is removable if an even softer and less structured feel is preferred.

How does it compare with the icare Classic Pillow?

The Cloud is taller and softer-feeling with a microfibre-filled comfort layer. The Classic is lower at approximately 11 cm and has a more traditional supportive foam profile with a cooling gel insert.

How does it compare with the Contour Pillow?

The Cloud has a conventional plush pillow shape. The Contour has distinct high and low ergonomic edges for more defined head and neck positioning.

How does it compare with the Curve Pillow?

The Curve is a very low-profile 5–8 cm pillow. The Cloud is substantially fuller at approximately 13 cm.

What is ActiveX™?

ActiveX™ is iCare’s temperature-responsive elastic foam. It becomes softer as it warms and contours around the user.

Is the Cloud Pillow breathable?

Yes. Pinhole ventilation through the core and hollow fibres in the cover are intended to encourage airflow.

Does it use anti-allergy materials?

Yes. iCare specifies an anti-allergy cover and fill.

Is it suitable for side, back and front sleepers?

iCare describes the Cloud as suitable for all sleepers. Individual suitability still depends on whether the 13 cm profile compresses to the right height for the person and mattress.

Does my mattress affect whether the Cloud is the right height?

Yes. The amount your shoulder and body sink into the mattress changes the height the pillow needs to fill, so pillow choice and mattress feel should be considered together.

Can the cover be washed?

Yes. The cover is zip-off and washable. Follow iCare’s supplied care instructions.

Will it fit a standard pillowcase?

Yes. The Cloud Pillow is designed to fit a standard-size pillow slip.

What is the product code and warranty?

The product code is ICP3. iCare provides a 2-year standard warranty, subject to its warranty terms and conditions.

Is the icare Cloud Pillow available for delivery across New Zealand?

Yes. The icare Cloud Pillow is available for delivery throughout New Zealand.

Feature Details
Product icare Cloud Pillow
Product code ICP3
Dimensions 63 × 42 × 13 cm
Feel Soft, plush comfort
Core Temperature-responsive ActiveX™
Core adjustment Removable
Cover Microfibre-filled cotton cover
Allergy properties Anti-allergy cover and fill
Ventilation Pinhole ventilation and hollow fibres
Typical sleep positions All sleeping positions, subject to individual height fit
Pillowcase Fits standard-size pillow slip
Warranty 2-year standard warranty