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icare Contour Pillow

Regular price $125.00
Regular price Sale price $125.00
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Orders are typically delivered within 3–5 business days, including both processing and courier transit. Delivery times may vary depending on your location and product availability.

You can read our full shipping policy here: MoveSmart Shipping Policy

Warranty Included

All new products come with a minimum 12-month warranty (unless stated otherwise). This covers faults due to materials or workmanship from the date of purchase. You can find full warranty details in the product manual included with your item.

The warranty doesn’t cover normal wear and tear, damage from misuse or incorrect handling, failure to follow provided instructions, or cosmetic issues that don’t affect how the product works.

Expert Support

Our team is here to help. If you have any questions or need advice, get in touch with our friendly support team on 0800 668 778 or through our Contact Us page.

We’re always happy to assist with product guidance, troubleshooting, or anything else you need.

Easy Returns

We offer a 14-day change of mind return period on new products, as long as they are unused, in original condition, and returned with proof of purchase. Some exclusions may apply for hygiene or product-specific reasons. Return shipping costs and any applicable fees may also apply.

Full details can be found on our Refund Policy page.

Overview

icare Contour Pillow – Dual-Profile ActiveX™ Neck Support

The icare Contour Pillow is designed for sleepers who want more deliberate head and neck positioning than a traditional pillow provides. Its sculpted profile has two different edge heights, allowing the pillow to be rotated so the user can choose the side that better suits their sleeping position and preferred neck support.

At approximately 60 × 40 × 9–11 cm, iCare recommends the higher side for back and side sleepers and the lower side for front sleepers. A high-density ActiveX™ core responds to body warmth and contours around the head and neck, while a cooling gel insert adds another layer of temperature management.

The removable four-way-stretch cotton/Elastex top cover moves with the user rather than restricting the foam’s contouring. Breathable Vant® fabric around the sides and base encourages airflow, and the pillow is sized to fit a standard pillow slip.

Is the Contour the Right iCare Pillow for You?

Choose the Contour when you want a clearly shaped neck-support pillow with two usable profile heights. Choose the Classic if you prefer a conventional rectangular shape, the Curve if even the lower Contour edge is likely to be too tall, the Cloud if plush softness matters more than a defined contour, or the Conform if you need more adjustment than simply choosing between two edge heights.

The two-profile design makes the Contour more adaptable than a single-height pillow, but correct height still depends on the user. Shoulder width, sleeping position and mattress immersion all affect the space the pillow needs to fill.

Key Features

  • Dual-profile ergonomic shape with higher and lower neck-support edges.
  • 60 × 40 × 9–11 cm dimensions.
  • Higher side intended for back and side sleepers.
  • Lower side intended for front sleepers and users wanting less height.
  • High-density ActiveX™ core that responds to body warmth.
  • Cooling gel insert for added temperature management.
  • Removable washable four-way-stretch cotton/Elastex cover.
  • Breathable Vant® side and base fabric.
  • Fits a standard-size pillow slip.

How to Choose Which Edge to Use

Start with the edge that best matches your usual sleep position, then assess how your neck feels once your body has settled into the mattress. The aim is a comfortable, neutral-feeling position rather than simply using the highest support available. If neither edge feels right, a substantially lower Curve or the more adjustable Conform may be a better fit.

Frequently Asked Questions

Why does the icare Contour Pillow have two profile heights?

The two edges provide different levels of neck support so the pillow can accommodate more than one sleeping position and height preference.

What are the dimensions?

The Contour Pillow measures approximately 60 × 40 cm with a profile height of 9–11 cm.

Which side should side sleepers use?

iCare recommends the higher edge for side sleepers.

Which side should back sleepers use?

iCare also recommends the higher edge for back sleepers.

Which side should front sleepers use?

The lower edge is the intended starting point for front sleepers, who generally need less pillow height.

How does the Contour differ from the Classic Pillow?

The Contour has sculpted high and low edges for more defined neck positioning. The Classic uses a familiar rectangular pillow shape.

How does it differ from the Curve Pillow?

The Curve is much lower at approximately 5–8 cm and has a shoulder-friendly curved outline. The Contour provides a taller 9–11 cm dual profile.

How does it compare with the Conform Pillow?

The Contour provides two fixed profile heights. The Conform uses removable and interchangeable modules for a wider range of height and support adjustments.

What is ActiveX™?

ActiveX™ is iCare’s temperature-responsive elastic foam, designed to become softer as it warms and contour around the user.

Does the pillow include cooling gel?

Yes. A cooling gel insert is incorporated with the ActiveX™ core.

Does mattress firmness affect which edge feels right?

Yes. A softer mattress may let the shoulder sink further and reduce the required pillow height, while a firmer mattress can leave more space for the pillow to support.

What is the cover made from?

The removable top cover uses four-way-stretch cotton/Elastex material, with breathable Vant® fabric on the sides and base.

Can the cover be washed?

Yes. The cover is removable and washable. Follow iCare’s supplied care instructions.

Will it fit a standard pillowcase?

Yes. It is designed to fit a standard-size pillow slip.

What is the product code and warranty?

The product code is ICP2. iCare provides a 2-year standard warranty, subject to its warranty terms and conditions.

Is the icare Contour Pillow available for delivery across New Zealand?

Yes. The icare Contour Pillow is available for delivery throughout New Zealand.

Feature Details
Product icare Contour Pillow
Product code ICP2
Dimensions 60 × 40 × 9–11 cm
Profile Dual profile with higher and lower contour edges
Typical sleeping positions Higher edge: back and side; lower edge: front
Core High-density ActiveX™
Cooling Cooling gel insert
Top cover Removable washable four-way-stretch cotton/Elastex
Side and base fabric Breathable Vant® fabric
Pillowcase Fits standard-size pillow slip
Warranty 2-year standard warranty