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icare IC20 ActiveX™ Mattress

Regular price $1,150.00
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Orders are typically delivered within 3–5 business days, including both processing and courier transit. Delivery times may vary depending on your location and product availability.

You can read our full shipping policy here: MoveSmart Shipping Policy

Warranty Included

All new products come with a minimum 12-month warranty (unless stated otherwise). This covers faults due to materials or workmanship from the date of purchase. You can find full warranty details in the product manual included with your item.

The warranty doesn’t cover normal wear and tear, damage from misuse or incorrect handling, failure to follow provided instructions, or cosmetic issues that don’t affect how the product works.

Expert Support

Our team is here to help. If you have any questions or need advice, get in touch with our friendly support team on 0800 668 778 or through our Contact Us page.

We’re always happy to assist with product guidance, troubleshooting, or anything else you need.

Easy Returns

We offer a 14-day change of mind return period on new products, as long as they are unused, in original condition, and returned with proof of purchase. Some exclusions may apply for hygiene or product-specific reasons. Return shipping costs and any applicable fees may also apply.

Full details can be found on our Refund Policy page.

Overview

icare IC20 ActiveX™ Mattress – Balanced Medium-Feel Pressure Care

The icare IC20 ActiveX™ Mattress is iCare’s middle-of-the-range ActiveX™ mattress and is designed for users who want a balance between pressure redistribution, comfort and ease of movement. Its Medium Feel provides more immersion than the firm IC15 without the deeper, softer feel of the IC25.

The 20 cm-high mattress uses temperature-responsive ActiveX™ material that becomes more compliant as it warms, allowing the sleeping surface to contour around the user. Firm edge support creates a more stable perimeter for sitting and transfers, while Bluetec™ and Vant™ fabrics help with airflow and temperature management.

iCare classifies the IC20 as a High Risk pressure-care mattress with a manufacturer user-weight range of 30–200 kg. Its flip-free design, anti-slip base and Contour-Latch™ system make it well suited to adjustable and profiling beds where the mattress needs to move with the platform without shifting excessively.

icare IC20 ActiveX™ Mattress Specification and Information Sheet PDF

Which iCare ActiveX™ Mattress Should I Choose?

Choose the IC20 if you want the balanced Medium Feel in the ActiveX™ range. The IC15 is firmer and lower-immersion for users who prioritise mobility and transfers. The IC25 is softer and more enveloping for users who prefer deeper immersion. The IC30 is also Medium Feel but adds gel- and charcoal-infused ActiveX™ and reinforced XP Support™ edges for additional cooling and edge-stability features.

The best mattress is not simply the softest or highest-rated option. Consider comfort, ability to roll and reposition, transfer technique, pressure-injury risk, continence needs, body weight, time spent in bed and the bed platform. For significant pressure-care needs, individual assessment is important.

Key Features

  • Medium Feel balancing comfort, immersion and in-bed mobility.
  • ActiveX™ pressure-relieving material responsive to body warmth and pressure.
  • Manufacturer High Risk pressure-care category.
  • 30–200 kg user-weight range.
  • 20 cm mattress height.
  • Firm edge support for sitting and transfers.
  • Bluetec™ cover with breathable Vant™ side/base fabric.
  • Anti-slip base and Contour-Latch™.
  • Flip-free design.
  • Designed for adjustable and profiling beds.
  • Zerotec™ waterproof medical-cover option available.
  • 10-year limited warranty.

Why the IC20 Is the Middle-Ground Option

A firm mattress can support mobility but may feel too hard for some users, while a very soft mattress can increase immersion and make movement more difficult. The IC20 is designed to sit between those two ends of the range. That makes it a useful starting point for users who need pressure care but do not have a strong preference for either a very firm or very soft surface.

Where possible, trial the mattress with the user’s actual transfer method and usual sleeping positions. Edge stability and ease of movement can matter as much as comfort once the mattress is used every day.

Frequently Asked Questions

What does the IC20 feel like?

The IC20 has a Medium Feel with moderate immersion and support.

Who is the IC20 most likely to suit?

It can suit users who want a balanced pressure-care surface without the firmness of the IC15 or the deeper softness of the IC25.

How does the IC20 differ from the IC15?

The IC20 is softer, more immersive and 20 cm high. The IC15 is firmer, lower-immersion and 15 cm high.

How does it differ from the IC25?

The IC25 is the softest and deepest-immersion ActiveX™ mattress. The IC20 is more supportive and easier to move across for many users.

How does it differ from the IC30?

Both have a Medium Feel, but the IC30 adds gel- and charcoal-infused ActiveX™ plus reinforced XP Support™ edges and additional cooling-focused technology.

What pressure-care category does iCare give the IC20?

iCare classifies the IC20 for High Risk pressure-care applications and lists a Waterlow rating of 20+.

Does High Risk mean it will suit every high-risk user?

No. Manufacturer categories guide selection but do not replace individual pressure-risk assessment, skin monitoring and clinical judgement.

What user-weight range is it designed for?

iCare specifies 30–200 kg.

How thick is the mattress?

The IC20 is 20 cm high.

What do the firm edges do?

They provide a more stable perimeter for sitting, transfers and bed mobility.

How does ActiveX™ work?

ActiveX™ becomes more compliant as it warms, allowing the mattress to contour around the user and redistribute loading.

Can it be used on an adjustable bed?

Yes. It is designed for adjustable and profiling bed platforms.

What is Contour-Latch™?

Contour-Latch™ helps secure the mattress to compatible profiling beds while the platform changes position.

Does it need to be flipped?

No. It uses a flip-free design.

Is a waterproof cover available?

Yes. A Zerotec™ waterproof medical-cover option is available where wipe-clean fluid protection is required.

What sizes does MoveSmart offer?

Single, Long Single, King Single, Short Double, Long Double, Queen and Split Queen are currently listed.

What warranty is included?

The IC20 includes a 10-year limited warranty, subject to iCare’s warranty terms.

Is the icare IC20 ActiveX™ Mattress available for delivery across New Zealand?

Yes. The icare IC20 ActiveX™ Mattress is available for delivery throughout New Zealand.

Feature Details
Product icare IC20 ActiveX™ Mattress
Model IC20
Manufacturer pressure-care category High Risk
Comfort category Medium Feel
User-weight range 30–200 kg
Mattress height 20 cm
Waterlow rating 20+
Core technology ActiveX™ multi-layer pressure-relieving construction
Edge support Firm edge support
Cover Bluetec™ with breathable Vant™ sides/base
Base Anti-slip
Bed compatibility Adjustable and profiling beds; Contour-Latch™
Maintenance Flip free; removable washable cover
Waterproof cover option Zerotec™ medical cover available
Available sizes Single, Long Single, King Single, Short Double, Long Double, Queen, Split Queen
Warranty 10-year limited warranty